FIA Integra acts as an integration company and, a software development and implementation company since 2014. Our expertise comprises different technologies and software, but our focus is represented by Oracle Portfolio – Primavera and Business Intelligence, IBM - Maximo and OSIsoft – Plant Information.
Technical Support Services
When systems and software solutions are down, business demands will not stop. We want the disruption of critical business systems to be minimized by getting them up and running as much as possible 24 hours a day. Each minute of lost productivity offers competitors an opportunity to become market participants. We provide embedded services of technical support via fax and telephone, e-mail and web-based assistance desks. The company's first support services are: call receipt, incident reporting, incident tracking, insulation of problems, problem solving, installation and end user operations assistance.
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FIA Integra Benefits
Our agnostic expertise validates us as a fully qualified consultant and implementer of cutting – edge solutions for any business-related requirement.
Benefit
Processes
We cover all business processes during the Project/Asset Lifecycle starting with the Design Phase up to the Maintain Phase.
Benefit
Expertise
Our Expertise relies on a team of seasoned professionals with international exposure, on different types of projects. We are your trustworthy partner in delivering successful projects.
Solutions
We are providing state of the art solutions to assist every need the industry may encounter. Our portfolio comprises of third-party solutions as well as proprietary solutions –developed in our quest to cover specific requests.
Methodology
Agile Methodology
PMBOK Methodology
CI/CD
LEAN Methodologies