We offer non-stop personalized technical support tailored to your needs for project management solutions you use.
The support services we offer are: receiving the call, reporting incidents, tracking incidents, resolving the problem, troubleshooting, installing and operating support for end-users. We are focused on minimizing disruption to critical systems by putting them back into operation in the shortest possible time.
Helps keep systems running at maximum efficiency with a dedicated team of experts;
Stimulates efficiency and innovation in business by directing internal resources to core business;
Support your unique needs by offering flexible options in choosing services;
Helps reduce costs associated with supporting a complex IT environment.
- Scripts, patches, fixes;
New product and technology versions, including general maintenance versions, communicated on selected functionalities, and documentation updates;
Program update and/or upgrade, if available;
- White papers, technical documentation and bulletins, alerts, frequently asked questions and knowledge bases;
Product and solution installation.
- office schedule : 09:00 -18:00, working days
- Internet Availability:
- 24 x 7 using the support email: firstname.lastname@example.org